Our Privacy Policy Summary
This Privacy Policy describes how menang46 ("we", "platform") manages your personal data when you register and use our platform at menang46.bet. We are committed to protecting every member's privacy in accordance with the requirements of the Malaysia Personal Data Protection Act 2010 (PDPA). By using the menang46 platform, you agree to the terms set out in this Privacy Policy.
Platform menang46 takes the privacy of its members very seriously. By registering as a member at menang46.bet, you are entrusting us to handle your personal information responsibly. This Privacy Policy applies to all users of the menang46 platform, including website visitors, registered members, and anyone who interacts with our platform via the website, mobile app, or any other communication channel.
This policy covers all aspects of data processing, including the collection, storage, use, disclosure and deletion of personal data. We are in full compliance with the Malaysia Personal Data Protection Act 2010 and its principles, including the General, Notice & Choice, Disclosure, Security, Integrity, Access and Transfer principles.
Who Is Responsible? menang46 is the responsible personal data controller as defined under PDPA 2010. Any enquiries relating to data processing may be directed to our Privacy Officer at privacy@menang46.bet.
Menang46 only collects personal data necessary to deliver our services safely and effectively. The following are the categories of data we may collect:
| Data Category |
Type of Information |
Requirements |
| Identity Data |
Full name, national identity card number (MyKad), date of birth, gender |
Mandatory |
| Contact Data |
Phone number, email address, Malaysian residential address |
Mandatory |
| Financial Data |
Bank account number, e-wallet details (TnG, GrabPay, Boost, ShopeePay), transaction history |
Mandatory |
| Technical Data |
IP address, browser type, operating system, cookie data, activity logs |
Automatic |
| Gaming Data |
Game history, betting records, wins and losses |
Automatic |
| Communications Data |
Live chat, email, complaint and feedback records |
Where applicable |
menang46 does not collect sensitive data categories such as health data, biometric data, racial origin, or religious information. Should you voluntarily disclose any sensitive information, we will handle it with a higher level of protection.
Menang46 collects your personal data through various channels depending on how you interact with our platform:
- Account Registration: When you complete the registration form at menang46.bet, you directly provide basic information such as your name, email address, phone number and password.
- KYC (Know Your Customer) Process: During the identity verification process, you may be asked to upload a copy of your identification card and other relevant documents to meet legal compliance requirements.
- Financial Transactions: When you make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, or any other payment method, the relevant transaction details will be recorded.
- Platform Usage: Automatically when you use menang46 – including slots, live casino, baccarat, blackjack, roulette, e-sports betting and football.
- Communications with Us: When you reach out to our support team via live chat, WhatsApp or email.
- Cookies & Tracking Technologies: Through cookies, web pixels, and similar technologies when you browse our website.
Menang46 uses your personal data only for lawful and stated purposes. We will not use your data for any other purpose without first obtaining your consent:
- Account Management: Creating, managing and verifying your member account at menang46.
- Service Delivery: Enabling you to play slots, Live Casino, baccarat, blackjack, roulette, e-sports, and Sports Betting on the Malaysia Super League and EPL.
- Transaction Processing: Processes deposits, withdrawals and bonus payouts through supported Malaysian payment methods.
- Identity Verification: Verifying member eligibility in accordance with legal requirements and preventing fraud and money laundering.
- Customer Support: Helping you resolve issues, answer enquiries, and process complaints.
- Marketing (with consent): Sending information about menang46 promotions, bonuses, new games, and exclusive offers — only where you have given your consent.
- Platform Improvements: Analysing usage patterns to improve the user experience and performance of the menang46 platform.
- Legal Compliance: Fulfilling legal obligations, including reporting requirements to the relevant authorities.
Lawful Basis for Processing: All data processing by menang46 is carried out on the basis of: (a) the performance of a contract between you and us, (b) legal obligations, (c) menang46's legitimate interests, or (d) your explicit consent.
Menang46 does not sell or disclose your personal data to third parties for their own commercial purposes. However, there are limited circumstances in which we may need to share your data with certain parties:
- Payment Service Providers: Information required to process your transactions via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX will be shared with the respective providers.
- Game Developers: Minimum technical data required to run games from licensed developers such as Pragmatic Play, PG Soft, Evolution Gaming, and others.
- Governing Authority: When required by Malaysian law, including by Bank Negara Malaysia, PDRM, or any other lawful authority.
- Auditors & Legal Consultants: Appointed professionals who assist menang46 in meeting its legal and regulatory obligations. They are bound by strict confidentiality requirements.
Any data sharing with third parties is governed by strict data processing agreements. These third parties are only permitted to use your data for the specific purposes agreed upon and are required to comply with menang46's security standards.
Menang46 invests seriously in security infrastructure to protect your personal data from unauthorised access, alteration, disclosure or destruction. The protective measures we have in place include:
- End-to-End Data Encryption: All communications between you and menang46 are protected by 256-bit TLS/SSL encryption.
- Two-Factor Authentication (2FA): 2FA is available to all members as an added layer of security for your menang46 account.
- Continuous Security Monitoring: The menang46 system is monitored 24/7 by a cybersecurity team to detect and respond to any threats promptly.
- Strict Access Control: Only menang46 staff who require access to specific data in the course of their official duties are permitted to do so.
- Regular Security Audits: Internal and external security audits are conducted periodically to identify and address potential vulnerabilities.
Data Breach Notification: In the event of any security incident affecting your personal data, menang46 will notify you and the relevant authorities within the timeframe stipulated by PDPA, or within 72 hours where possible.
Menang46 retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law:
| Data Type |
Retention Period |
Reason |
| Active Account Data |
For the duration of active account + 7 years |
Legal compliance |
| Financial Transaction Records |
7 years from the date of transaction |
Financial reporting requirements |
| KYC / Verification Records |
5 years after the relationship ends |
AML/CFT Act |
| Support Communication Logs |
3 years |
Dispute resolution |
| Cookie Data |
30 days – 2 years (depending on type) |
Performance & Analytics |
Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with procedures established by menang46.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data held by menang46. We respect and facilitate the exercise of these rights:
Right of Access
You have the right to obtain a copy of your personal data held by menang46 at any time.
Right to Rectification
You have the right to request corrections to any inaccurate or incomplete data via your account settings or by contacting us.
Right to Erasure
You may request the deletion of your personal data, subject to any applicable legal retention obligations.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time, without providing any reason.
Right to Data Portability
You have the right to receive your data in a machine-readable format for the purpose of transferring it to another service provider.
Right to Restrict Processing
Under certain circumstances, you may request that menang46 limit the way we process your personal data.
How to Exercise Your Rights: To submit any data rights request, please contact the menang46 Privacy Officer at privacy@menang46.bet stating the type of request, your full name and account number. We will respond within 14 business days.
The menang46.bet website uses cookies and similar tracking technologies to enhance your experience and keep the platform running smoothly. Below are the types of cookies we use:
Essential Cookies (Mandatory)
Required for core menang46 platform functions such as login, game sessions and security. These cookies cannot be disabled as they are essential for the platform to operate. No personal data is shared with third parties.
Analytics Cookies (Optional)
Helps us understand how members use the menang46 platform so we can continuously improve the gaming experience. Data is collected in aggregate form and does not identify individuals personally.
Optional Cookies (Optional)
Saves your preferences such as language, display settings and game choices so your menang46 experience feels personalised every time you log in.
You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of the menang46 platform.
Chrome
Firefox
Safari
Edge
The menang46 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data belonging to a child under the age of 18 has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. If you believe that you or someone you know who is underage has registered an account on menang46, please contact us immediately at support@menang46.bet.
The menang46.bet website does not contain links to third-party websites outside our platform. However, when you use third-party payment services such as Touch 'n Go eWallet, GrabPay, Boost or ShopeePay, you will be interacting with their respective payment platforms, each of which has its own Privacy Policy.
Menang46 is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the Privacy Policy of any payment provider you use before sharing any information with them.
Menang46 reserves the right to review and update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to how we protect your information.
When significant changes occur, we will notify you through:
- An in-platform notification on menang46 when you log in.
- Email sent to the address registered to your account.
- A prominent notice on the menang46.bet homepage.
Effective Date: This Privacy Policy was last updated on 1 July 2026. Previous versions remain available upon request. Continued use of the menang46 platform after the amendment date constitutes acceptance of the updated Privacy Policy.
For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by menang46, please contact us through the following channels:
Privacy Officer Email
privacy@menang46.bet
Response within 14 business days
General Customer Support
support@menang46.bet
24/7 live chat available
Support Languages
Malay, English & Mandarin
We're here to help
PDPA Authority
Department of Personal Data Protection
Malaysia Ministry of Digital